Balderasu Privacy Policy


Horizon Express Service PLC operates Baldeasu, which provides last mile delivery services in Ethiopia. This policy describes how Horizon Express Service PLC and its affiliates collect and use personal information to provide our services. This policy applies to all users of our apps, websites and/or other services.
Information Collection and Use
  • User: users, corporate as well as individuals, who request or receive transport

  • Drivers: Our delivery drivers

  • Delivery recipients: users who request deliveries of food any legal items

  • Delivery partners: Groups or individuals who provide loading and unloading services

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at balderasu.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, location and postal address. Horizon will use the information to identity you and:

  • Provide quality services

  • Customer support

  • Research and development

  • Communications from Horizon

  • Communication between driver and other stakeholders in the system

The app does use third party services that may collect information used to identify you.